man supplying Juniper network maintenance

Juniper Network Maintenance

Get direct escalated Juniper third party support for switches and routing equipment.

World-Class Juniper Support and Maintenance

With Park Place Technologies, you can maintain your Juniper equipment past its warranty or end of service life and get direct access to our technical support. When your hardware reaches key Juniper EOL dates, our team can provide comprehensive network maintenance services that could help extend the useful life of your hardware.

Supported Juniper Network Devices

With Park Place Technologies, you can maintain your Juniper network equipment past its end of service life or warranty and get direct access to our Juniper third party maintenance and support.
    • ACX Series
    • EX Series
    • Junos Series
    • IDP Series
    • NetScreen
    • SSG Series
    • STRM
    • MX Series
    • QFX Series
    • C Series
    • DX Series
    • MAG Series
    • T4000
    • NSM Series
    • SA Series
    • E Series
    • SRX Series
    • J Series
    • M Series
woman on headset giving Juniper third party maintenance

Flexible Service Levels

Park Place allows you to extend the life of your data center hardware by providing world-class Juniper network support that includes our fast and responsive 24/7 domestic call center.

  • 24 hours a day, 7 days a week
  • Field Engineer on-site (if required) within 4 hours after customer contact
  • Initial phone-based diagnosis
phone dashboard screenshot to give Juniper third party support

A Portal in Your Pocket

The first of its kind in the third-party hardware maintenance category, PPTechMobile translates the self-service convenience of our customer portal (Central Park) straight to your mobile devices.

Features:

  • Submit, edit and view incidents
  • Access all contracted assets
  • Monitor escalation processes
  • In order to use PPTechMobile, customers will first need to register for Central Park.
  • Learn more here.

Engineer Expertise

We employ a comprehensive team of field service and advanced L3 engineers that have an average of 15+ years of direct OEM experience with storage hardware. These teams are located in cities around the world and can be on-site at your facility within 4 hours. That’s professional support whenever you need it, wherever your storage hardware is located.
  • 400+
    Global Professionals
  • 15+
    Years Average Experience
  • 100K+
    Service Calls in 2020

Central Park Customer Portal

View all your assets and solve any issue with greater efficiency and improved response times. Central Park provides a single pane of glass that allows you to:
  • Get real-time visibility for all events
  • Submit a ticket
  • View open/closed tickets
  • View all active Park Place contracts
  • View all assets under contract (active or inactive)
  • Add equipment
  • Add, update, enable, and disable technical contacts per location