man in data center providing Dell EMC Isilon support

Isilon Support & Maintenance

On site maintenance & parts support for Dell EMC Isilon storage devices.

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Expert Dell EMC Isilon Third Party Support

If your Dell EMC Isilon device is currently under warranty with the OEM, you might be facing several challenges:

High costs associated with the contract.
Customer support that falls short of expectations.
Pressure to upgrade your Dell EMC hardware, despite its solid performance.

OEMs like Dell set up break-fix warranties when the hardware is purchased, leaving customers unaware of alternative support options. But imagine a service that goes beyond what OEMs and other third-party providers offer.

Maximize the lifespan of your equipment with 3rd party Isilon hardware support from Park Place Technologies. We offer a cost-effective solution without sacrificing quality, saving you up to 40% vs renewing with Dell. Our field engineers average over 15 years of OEM experience, and we provide SLAs tailored to your specific needs and budget.

Whether you need Isilon support after the Dell EMC EOSL date or are exploring alternatives to an Isilon extended warranty, Park Place is ready to support you.

Learn more about our Dell EMC Storage Maintenance solutions today.

15/10/2024

“I have been working with Park Place for a very long time. The service is very smooth compared to other vendors and the resolution is very quick."

15/10/2024

"Park Place Field Engineers are technically savvy, have vast insights, are expert troubleshooters, and are always willing to bend when needed."

01/02/2024

"This service it is really important for our company, since we have a lot of Hardware which is out of support and this is vendor which we can rely to support old hardware."

01/09/2023

"We always obtained a quick response and commitment to get the necessary spare parts."

01/09/2023

"Our overall experience has been amazing! The process to submit a ticket is super easy and the techs that respond are very knowledgeable."

18/04/2023

"Park Place is always willing to work with the customer to ensure the systems are operational again in the least amount of time"

Supported Dell EMC Isilon Devices

Whether your Isilon systems are nearing the end of their warranty or approaching the end of service life, Park Place Technologies is ready to step in with expert third-party maintenance services for your Isilon devices.

- EMC 108NL
- EMC 5400S
- EMC A100
- EMC A200
- EMC A2000
- EMC F800
- EMC H400
- EMC H500
- EMC H600
- EMC HD400
- EMC NL400
- EMC NL410
- EMC S200
- EMC S210
- EMC X200
- EMC x210
- EMC X400
- EMC X410

Your #1 Choice for Dell EMC Isilon Storage Maintenance

See what sets us apart from the rest.

Major Cost Savings:

Dell EMC Isilon maintenance at 30-40% less than the OEM

First-Time Fix™ Guarantee:

Your hardware is fixed the first time, every time.

Fully Automated Maintenance:

ParkView Hardware Monitoring™ automates ticketing, triaging, dispatching to maximize uptime for your critical systems.

Extend Hardware Life:

We can support your hardware for years after the OEM stops.

Worldwide Support in 170 Languages:

Get world class support, anytime, anywhere.

Intuitive Customer Portal:

Easily monitor status of tickets & contact customer support with our easy-to-use portal.

Dell EMC Isilon Support Services via a Global Partner

With more engineers & parts locations than any other provider, Park Place stands as the leader in third party storage support.

~180

Countries serviced
900+

Spare parts locations
21,500+

Current customers supported

Engineer Expertise

Park Place Technologies employs over 600 engineers worldwide, each with 15+ years of direct experience with the OEM and can be on-site to your business within 4 hours, no matter where you're located.

600+

Global Professionals
15+

Years Average Experience
200K+

Service Calls in 2024

SLAs to Suit your Needs

With a global network of over 600 expert field engineers across 180+ countries, we deliver on our promises—wherever you operate. Our commitment to meeting service level agreements (SLAs) means you get the parts and service you need, precisely when you need them.

No delays. No exceptions. Just reliable Dell EMC Isilon support, anywhere in the world.

7x24x4

Our most responsive level of Isilon support – giving you peace of mind for your mission-critical systems. 24 hours per day, 7 days a week, including holidays. Engineer on site (if needed) in 4 hours or less. Ideal for clients who require urgent Isilon repair services to minimize downtime.

Zero downtime, 24/7 peace of mind
Rapid 4-hour response, holidays included, on-site if needed
Perfect for mission-critical operations

5x9x4

Reliable support during business hours for your essential systems. Available Monday through Friday, 8AM to 5PM (excluding holidays), with an expert engineer on site (if needed) within 4 hours.

Fast work-week support.
Quick 4-hour help, on-site if needed.
Efficient for essential operations.

5x9xNBD

Cost-effective support for non-urgent issues. Available Monday through Friday, 8AM to 5PM (excluding holidays), with next business day onsite response and parts delivery when the call is placed before 5:00PM local time.

Budget-friendly for non-urgent needs.
Next business day assistance guaranteed, on-site if needed.
Ideal for steady, daytime operations.