Brocade Network Maintenance

Supported Brocade Network Devices

With Park Place Technologies, you can maintain your Brocade network equipment past its warranty or end of service life and get direct access to our technical support.

We support the following Brocade devices:

  • Silkworm SAN Switches
  • VDX
  • MLX, MLXe
  • DCX
  • NetIron
  • FastIron SX Series
  • ServerIron
  • ICX
garnter qoute

“TPM may enable the safe extension of services lives of installed storage arrays, make changing storage vendors easier, and provide leverage when negotiating infrastructure refreshes with incumbent vendors.”

Customizable Service Levels

Adjust service levels or add and delete equipment from your Brocade Network Maintenance contract at any time.

    7 x 24 x 4
  • 24 hours a day, 7 days a week
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    5 x 9 x 4
  • 8:00 AM to 5:00 PM, Monday through Friday
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    Next Day
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) the following business day after customer contact

Plus, leverage our global support network as part of every plan

See a complete list of our service locations ►

Over 110 stocking locations
Customers in over 70 countries
Over 126,000 parts
Direct access to an engineer within 4 hours from your location

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