Brocade Network Maintenance

Supported Brocade Network Devices

With Park Place Technologies, you can maintain your Brocade network equipment past its warranty or end of service life and get direct access to our technical support.

We support the following Brocade devices:

  • Silkworm SAN Switches
  • VDX
  • MLX, MLXe
  • DCX
  • NetIron
  • FastIron SX Series
  • ServerIron
  • ICX
garnter qoute

“Customers will often switch to TPMs when the original warranty runs out rather than renew the OEM support contract due to significant increases in OEM postwarranty pricing. TPMs will support devices that are both postwarranty and post-end of service life (EOSL). This can provide organizations with flexibility to delay upgrade projects, especially when moving.”

Customizable Service Levels

Adjust service levels or add and delete equipment from your Brocade Network Maintenance contract at any time.

    7 x 24 x 4
  • 24 hours a day, 7 days a week
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    5 x 9 x 4
  • 8:00 AM to 5:00 PM, Monday through Friday
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    Next Day
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) the following business day after customer contact

Plus, leverage our global support network as part of every plan

See a complete list of our service locations ►

Over 132 stocking locations
Customers in over 100 countries
Over 150,000 parts
Direct access to an engineer within 4 hours from your location

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