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Dell PowerVault Support & Maintenance

Third party maintenance for Dell PowerVault storage devices.
Home » Third Party Maintenance » Dell EMC Maintenance » Dell PowerVault Support & Maintenance

Get Better PowerVault Support Without the OEM Price Tag

Dell PowerVault delivers dependable, easy-to-manage storage for backup, archiving, and virtualization. But when OEM warranties expire, the cost of renewing Dell PowerVault support can climb quickly, especially for systems approaching end-of-life.

That’s where Park Place Technologies makes a difference.

We specialize in third party Dell PowerVault support, offering maintenance and service for a wide range of models including those on the Dell PowerVault EOL list. Whether you’re managing DAS or tape-based systems, our team helps extend the life of your hardware while keeping costs under control.

Need a PowerVault extended warranty? With 24/7 access to field engineers, global field coverage, and flexible SLAs, we help ensure performance and uptime long after Dell ends official support.

15/10/2024
“I have been working with Park Place for a very long time. The service is very smooth compared to other vendors and the resolution is very quick."
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15/10/2024
"Park Place Field Engineers are technically savvy, have vast insights, are expert troubleshooters, and are always willing to bend when needed."
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01/02/2024
"This service it is really important for our company, since we have a lot of Hardware which is out of support and this is vendor which we can rely to support old hardware."
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01/09/2023
"We always obtained a quick response and commitment to get the necessary spare parts."
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01/09/2023
"Our overall experience has been amazing! The process to submit a ticket is super easy and the techs that respond are very knowledgeable."
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18/04/2023
"Park Place is always willing to work with the customer to ensure the systems are operational again in the least amount of time"
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Supported PowerVault Storage Devices

As your PowerVault storage devices approach their Dell end of life dates, Park Place Technologies stands ready to provide expert 3rd party storage hardware maintenance services.
    • PowerVault NX Series
    • PowerVault MD Series
    • PowerVault ME Series
    • PowerVault ML Series
    • PowerVault Tape Drives
    • PowerVault TL Series

The Leader in 3rd Party Dell PowerVault Support

We know you have options. See what sets us apart from the rest.
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Major Cost Savings:

Dell PowerVault maintenance at 30-40% less than the OEM

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First-Time Fix™ Guarantee:

Your hardware is fixed the first time, every time.

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Fully Automated Maintenance:

ParkView Hardware Monitoring™ automates ticketing, triaging, dispatching to maximize uptime for your critical systems.

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Extend the Life of Your Dell PowerVault Systems:

Hardware support for years after the PowerVault end of life date.

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Worldwide Support in 170 Languages:

Dell PowerVault maintenance, anytime, anywhere.

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Intuitive Customer Portal:

Easily monitor status of tickets & contact customer support with our easy-to-use portal.

Dell PowerVault support via a Global Partner

With more engineers & parts locations than any other provider, Park Place stands as the leader in third party hardware support.
  • ~180
    Countries serviced
  • 900+
    Spare parts locations
  • 21,500+
    Current customers supported

Engineer Expertise

Park Place Technologies employs over 600 engineers worldwide, each with 15+ years of direct experience with the OEM and provides expert maintenance services that keep your networking devices up and running, even ones currently on the Dell PowerVault end of life list.
  • 600+
    Global Professionals
  • 15+
    Years Average Experience
  • 200K+
    Service Calls in 2024

SLAs to Suit your Needs

With a global network of over 600 expert field engineers across 180+ countries, we deliver on our promises—wherever you operate. Our commitment to meeting service level agreements (SLAs) means you get the parts and service you need, precisely when you need them.

No delays. No exceptions. Just reliable Dell PowerVault maintenance anytime, anywhere.

7x24x4

Our most responsive level of support – giving you peace of mind for your mission-critical systems. 24 hours per day, 7 days a week, including holidays. Engineer on site (if needed) in 4 hours or less. Ideal for clients who require urgent PowerVault repair services to minimize downtime.

  • Zero downtime, 24/7 peace of mind
  • Rapid 4-hour response, holidays included, on-site if needed
  • Perfect for mission-critical operations
5x9x4

Reliable support during business hours for your essential systems. Available Monday through Friday, 8AM to 5PM (excluding holidays), with an expert engineer on site (if needed) within 4 hours.

  • Fast work-week support.
  • Quick 4-hour help, on-site if needed.
  • Efficient for essential operations.
5x9xNBD

Cost-effective third party Dell PowerVault maintenance & support for non-urgent issues. Available Monday through Friday, 8AM to 5PM (excluding holidays), with next business day onsite response and parts delivery when the call is placed before 5:00PM local time.

  • Budget-friendly for non-urgent needs.
  • Next business day assistance guaranteed, on-site if needed.
  • Ideal for steady, daytime operations.