What it means to You

Managing your digital infrastructure has never been more challenging. It’s a seemingly never-ending cycle of being asked to do more with less.
  • To get ahead, you need an IT partner that’s thinking ahead.
  • You need a partner who saves you money and valuable time.
  • A partner who doesn’t just tell you something’s wrong, they tell you what’s wrong – and tells you help is on the way.
  • A partner who doesn’t just promise a first-time fix but guarantees it.
  • A partner with a roadmap of innovations designed to maximize your budget, agility and productivity.
There’s only one Place that gives you everything you’re looking for - Park Place Technologies
  • A single support partner – Across OEMs, across the globe. Park Place currently supports 21,500+ customers in 154+ countries
  • Experience when it counts – We currently support 1,092,000+ assets in 110,000+ unique data centers, so there’s virtually nothing we haven’t already seen
  • A truly automated maintenance experience – Many claim to automate the maintenance process but only ParkView Hardware Monitoring™ automates triage and engineer dispatching in addition to sending alerts
  • First-Time Fix Guarantee – If a return trip is needed to correct the same issue on the same device within 5 days, you will be credited for one month of maintenance and ParkView monitoring on that device
  • Resource Management – With support contracts typically 30-40% less than the OEM; expertise in lifecycle management; automated support and more, you’ll have more time to focus on bigger picture initiatives and the budget to fund them
  • Advanced engineering support 24/7 – Our global staff of 550+ badged professionals provide follow-the-sun support in 170 languages
  • A superior customer experience – Our customer portal, Central Park (featuring live support chat), and PPTechMobile app make managing your hardware maintenance a breeze
  • More than just maintenance – DMSO is our unique and fully integrated approach to digital infrastructure management. Consolidate, simplify and save by bundling Parkview Discovery™, ParkView Server Management™, ParkView Network Management™ or Entuity network performance monitoring software
Get Started