Customer Contracting
The documents set forth on this page include the contract terms and service descriptions applicable to sales of services by Park Place Technologies. For contract terms or service descriptions applicable for prior periods, see "Archive" at the bottom of this page.
Please select your language:
English
Your contract with Park Place Technologies consists of your Order Schedule and the service descriptions, agreements and terms below that are referenced in your Order Schedule, unless otherwise agreed in writing by the parties.
General Terms and Conditions
General Terms and Conditions
(Effective 21 April 2026)
Hardware Maintenance Services
Hardware Maintenance Service Description
(Effective 24 September 2026)
- Parts Tech and/or Labor (including Return to Service, Immersion and Consignment)
- First Call
- On Site Spares
Hardware Maintenance Service Product Details
(Effective 1 September 2026)
ParkView Automated Support
(Effective 20 January 2026)
ParkView Performance Insights
(Effective 20 January 2026)
Software Technical Support
(Effective 20 January 2026)
Security Services
Vulnerability Assessment for VMware
(Effective 18 February 2026)
Software Technical Support
Software Technical Support
(Effective 20 January 2026)
Software Technical Support Product Boundaries
(Effective 1 September 2026)
Microsoft Core Support Services
(Effective 20 January 2026)
Software
Entuity End User License Agreement
(Effective 20 January 2026)
Entuity Training Services Description
(Effective 18 February 2026)
Entuity Premium Support Services Description
(Effective 18 February 2026)
Entuity Quick Start Service Description
(Effective 14 September 2026)
StorFirst End User License Agreement
(Effective 20 January 2026)
ParkView Asset Intelligence Service Description
(Effective 20 August 2026)
Infrastructure Managed Services
Park Place Technologies offers comprehensive Infrastructure Managed Services, including Base, Plus and Full offerings. Please contact your Account Representative to learn more.
Cloud Services
Park Place Technologies offers hybrid multi-cloud services. Please contact your Account Representative to learn more.
Channel
Channel Partner/Reseller Agreement
(Effective 4 June 2026)
Archive
General Terms and Conditions
General Terms and Conditions for Purchase of Services
(Effective 26 June 2024 - 13 August 2024)
General Terms and Conditions for Purchase of Services
(Effective 14 August 2024 - 9 October 2024)
General Terms and Conditions for Purchase of Services
(Effective 12 November 2024 - 18 March 2025)
General Terms and Conditions for Purchase of Services
(Effective 19 March 2025 - 8 April 2025)
General Terms and Conditions for Purchase of Services
(Effective 9 April 2025 - 6 November 2025)
General Terms and Conditions
(Effective 7 November 2025 - 19 January 2026)
General Terms and Conditions
(Effective 20 January 2026 - 20 April 2026)
Hardware Maintenance Services
Hardware Maintenance Service Description
(Effective 18 March 2024 - 20 March 2024)
Hardware Maintenance Product Limitations
(Effective 18 March 2024 - 20 March 2024)
Hardware Maintenance Service Description
(Effective 21 March 2024 - 7 August 2024)
Hardware Maintenance Product Limitations
(Effective 21 March 2024 - 17 April 2024)
Hardware Maintenance Product Limitations
(Effective 18 April 2024 - 6 June 2024)
Hardware Maintenance Product Limitations
(Effective 7 June 2024 - 16 June 2024)
Hardware Maintenance Product Limitations
(Effective 17 June 2024 - 9 October 2024)
Hardware Maintenance Service Description
(Effective 8 August 2024 - 6 November 2025)
Hardware Maintenance Product Limitations
(Effective 10 October 2024 - 6 January 2025)
Hardware Maintenance Product Limitations
(Effective 7 January 2025 - 8 April 2025)
Software Technical Support
(Effective 21 March 2025 - 23 September 2025)
Hardware Maintenance Product Limitations
(Effective 9 April 2025 - 27 May 2025)
Hardware Maintenance Product Limitations
(Effective 28 May 2025 - 8 July 2025)
Hardware Maintenance Product Limitations
(Effective 9 July 2025 - 23 September 2025)
Hardware Maintenance Service Product Details
(Effective 24 September 2025 - 19 January 2026)
ParkView Performance Insights
(Effective 24 September 2025 - 19 January 2026)
Software Technical Support
(Effective 24 September 2025 - 19 January 2026)
ParkView Automated Support
(Effective 13 October 2025 - 19 January 2026)
Hardware Maintenance Service Description
(Effective 7 November 2025 - 19 January 2026)
Hardware Maintenance Service Description
(Effective 20 January 2026 - 17 February 2026)
Hardware Maintenance Service Product Details
(Effective 20 January 2026 - 17 February 2026)
Hardware Maintenance Service Description
(Effective 18 February 2026 - 20 April 2026)
Hardware Maintenance Service Product Details
(Effective 18 February 2026 - 31 August 2026)
Hardware Maintenance Service Description
(Effective 21 April 2026 - 31 August 2026)
Hardware Maintenance Service Description
(Effective 1 September 2026 - 23 September 2026)
Software Technical Support
Software Technical Support Service Description
(Effective 21 March 2025 - 23 September 2025)
Software Technical Support Service Description
(Effective 24 September 2025 - 19 January 2026)
Software Technical Support Product Boundaries
(Effective 20 January 2026 - 20 April 2026)
Software Technical Support Product Boundaries
(Effective 21 April 2026 - 23 June 2026)
Software Technical Support Product Boundaries
(Effective 24 June 2026 - 31 August 2026)
Software
Entuity End User License Agreement
(Effective 7 February 2024 - 19 January 2026)
StorFirst End User License Agreement
(Effective 7 January 2025 - 20 March 2025)
StorFirst End User License Agreement
(Effective 21 March 2025 - 19 January 2026)
Channel
Channel Partner/Reseller Agreement
(Effective 13 November 2024 - 19 March 2025)
Channel Partner/Reseller Agreement
(Effective 20 March 2025 - 19 January 2026)
Channel Partner/Reseller Agreement
(Effective 20 January 2026 - 5 May 2026)
Channel Partner/Reseller Agreement
(Effective 6 May 2026 - 3 June 2026)
Français
Your contract with Park Place Technologies consists of your Order Schedule and the service descriptions, agreements and terms below that are referenced in your Order Schedule, unless otherwise agreed in writing by the parties.
General Terms and Conditions
General Terms and Conditions
(Effective 21 April 2026)
Hardware Maintenance Services
Hardware Maintenance Service Description
(Effective 24 September 2026)
- Parts Tech and/or Labor (including Return to Service, Immersion and Consignment)
- First Call
- On Site Spares
Hardware Maintenance Service Product Details
(Effective 1 September 2026)
ParkView Automated Support
(Effective 20 January 2026)
ParkView Performance Insights
(Effective 20 January 2026)
Software Technical Support
(Effective 20 January 2026)
Security Services
Vulnerability Assessment for VMware
(Effective 18 February 2026)
Software Technical Support
Software Technical Support
(Effective 20 January 2026)
Software Technical Support Product Boundaries
(Effective 1 September 2026)
Microsoft Core Support Services
(Effective 20 January 2026)
Software
Entuity End User License Agreement
(Effective 20 January 2026)
Entuity Training Services Description
(Effective 18 February 2026)
Entuity Premium Support Services Description
(Effective 18 February 2026)
Entuity Quick Start Service Description
(Effective 14 September 2026)
StorFirst End User License Agreement
(Effective 20 January 2026)
ParkView Asset Intelligence Service Description
(Effective 20 August 2026)
Infrastructure Managed Services
Park Place Technologies offers comprehensive Infrastructure Managed Services, including Base, Plus and Full offerings. Please contact your Account Representative to learn more.
Cloud Services
Park Place Technologies offers hybrid multi-cloud services. Please contact your Account Representative to learn more.
Channel
Channel Partner/Reseller Agreement
(Effective 4 June 2026)
Archive
General Terms and Conditions
General Terms and Conditions for Purchase of Services
(Effective 26 June 2024 - 22 August 2024)
General Terms and Conditions for Purchase of Services
(Effective 23 August 2024 - 29 October 2024)
General Terms and Conditions for Purchase of Services
(Effective 30 October 2024 - 12 November 2024)
General Terms and Conditions for Purchase of Services
(Effective 13 November 2024 - 18 March 2025)
General Terms and Conditions for Purchase of Services
(Effective 19 March 2025 - 8 April 2025)
General Terms and Conditions for Purchase of Services
(Effective 9 April 2025 - 9 November 2025)
General Terms and Conditions
(Effective 10 November 2025 - 19 January 2026)
General Terms and Conditions
(Effective 20 January 2026 - 21 April 2026)
Hardware Maintenance Services
Hardware Maintenance Service Description
(Effective 21 March 2024 - 21 May 2024)
Hardware Maintenance Product Limitations
(Effective 21 March 2024 - 17 April 2024)
Hardware Maintenance Product Limitations
(Effective 18 April 2024 - 6 June 2024)
Hardware Maintenance Service Description
(Effective 22 May 2024 - 14 August 2024)
Hardware Maintenance Product Limitations
(Effective 7 June 2024 - 30 June 2024)
Hardware Maintenance Product Limitations
(Effective 1 July 2024 - 29 October 2024)
Hardware Maintenance Service Description
(Effective 15 August 2024 - 6 November 2025)
Hardware Maintenance Product Limitations
(Effective 30 October 2024 - 6 January 2025)
Hardware Maintenance Product Limitations
(Effective 7 January 2025 - 8 April 2025)
Software Technical Support
(Effective 21 March 2025 - 23 September 2025)
Hardware Maintenance Product Limitations
(Effective 9 April 2025 - 27 May 2025)
Hardware Maintenance Product Limitations
(Effective 28 May 2025 - 8 July 2025)
Hardware Maintenance Product Limitations
(Effective 9 July 2025 - 23 September 2025)
Hardware Maintenance Service Product Details
(Effective 24 September 2025 - 19 January 2026)
ParkView Performance Insights
(Effective 24 September 2025 - 19 January 2026)
Software Technical Support
(Effective 24 September 2025 - 19 January 2026)
ParkView Automated Support
(Effective 13 October 2025 - 19 January 2026)
Hardware Maintenance Service Description
(Effective 7 November 2025 - 19 January 2026)
Hardware Maintenance Service Description
(Effective 20 January 2026 - 17 February 2026)
Hardware Maintenance Service Product Details
(Effective 20 January 2026 - 17 February 2026)
Hardware Maintenance Service Description
(Effective 18 February 2026 - 20 April 2026)
Hardware Maintenance Service Product Details
(Effective 18 February 2026 - 31 August 2026)
Hardware Maintenance Service Description
(Effective 21 April 2026 - 31 August 2026)
Hardware Maintenance Service Description
(Effective 1 September 2026 - 23 September 2026)
Software Technical Support
Software Technical Support Service Description
(Effective 21 March 2025 - 23 September 2025)
Software Technical Support Service Description
(Effective 24 September 2025 - 19 January 2026)
Software Technical Support Product Boundaries
(Effective 20 January 2026 - 20 April 2026)
Software Technical Support Product Boundaries
(Effective 21 April 2026 - 23 June 2026)
Software Technical Support Product Boundaries
(Effective 24 June 2026 - 31 August 2026)
Software
Entuity End User License Agreement
(Effective 7 February 2024 - 19 January 2026)
StorFirst End User License Agreement
(Effective 7 January 2025 - 20 March 2025)
StorFirst End User License Agreement
(Effective 21 March 2025 - 19 January 2026)
Channel
Channel Partner/Reseller Agreement
(Effective 20 January 2026 - 5 May 2026)
Channel Partner/Reseller Agreement
(Effective 6 May 2026 - 3 June 2026)
Deutsch
Your contract with Park Place Technologies consists of your Order Schedule and the service descriptions, agreements and terms below that are referenced in your Order Schedule, unless otherwise agreed in writing by the parties.
General Terms and Conditions
General Terms and Conditions
(Effective 21 April 2026)
Hardware Maintenance Services
Hardware Maintenance Service Description
(Effective 24 September 2026)
- Parts Tech and/or Labor (including Return to Service, Immersion and Consignment)
- First Call
- On Site Spares
Hardware Maintenance Service Product Details
(Effective 1 September 2026)
ParkView Automated Support
(Effective 20 January 2026)
ParkView Performance Insights
(Effective 20 January 2026)
Software Technical Support
(Effective 20 January 2026)
Security Services
Vulnerability Assessment for VMware
(Effective 18 February 2026)
Software Technical Support
Software Technical Support
(Effective 20 January 2026)
Software Technical Support Product Boundaries
(Effective 1 September 2026)
Microsoft Core Support Services
(Effective 20 January 2026)
Software
Entuity End User License Agreement
(Effective 20 January 2026)
Entuity Training Services Description
(Effective 18 February 2026)
Entuity Premium Support Services Description
(Effective 18 February 2026)
Entuity Quick Start Service Description
(Effective 14 September 2026)
StorFirst End User License Agreement
(Effective 20 January 2026)
ParkView Asset Intelligence Service Description
(Effective 20 August 2026)
Infrastructure Managed Services
Park Place Technologies offers comprehensive Infrastructure Managed Services, including Base, Plus and Full offerings. Please contact your Account Representative to learn more.
Cloud Services
Park Place Technologies offers hybrid multi-cloud services. Please contact your Account Representative to learn more.
Channel
Channel Partner/Reseller Agreement
(Effective 4 June 2026)
Archive
General Terms and Conditions
General Terms and Conditions for Purchase of Services
(Effective 26 June 2024 - 22 August 2024)
General Terms and Conditions for Purchase of Services
(Effective 23 August 2024 - 29 October 2024)
General Terms and Conditions for Purchase of Services
(Effective 30 October 2024 - 12 November 2024)
General Terms and Conditions for Purchase of Services
(Effective 13 November 2024 - 18 March 2025)
General Terms and Conditions for Purchase of Services
(Effective 19 March 2025 - 14 April 2025)
General Terms and Conditions for Purchase of Services
(Effective 15 April 2025 - 27 July 2025)
General Terms and Conditions for Purchase of Services
(Effective 28 July 2025 - 9 November 2025)
General Terms and Conditions
(Effective 7 November 2025 - 19 January 2026)
General Terms and Conditions
(Effective 20 January 2026 - 21 April 2026)
Hardware Maintenance Services
Hardware Maintenance Service Description
(Effective 21 March 2024 - 21 May 2024)
Hardware Maintenance Product Limitations
(Effective 21 March 2024 - 17 April 2024)
Hardware Maintenance Product Limitations
(Effective 18 April 2024 - 6 June 2024)
Hardware Maintenance Service Description
(Effective 22 May 2024 - 14 August 2024)
Hardware Maintenance Product Limitations
(Effective 7 June 2024 - 30 June 2024)
Hardware Maintenance Product Limitations
(Effective 1 July 2024 - 29 October 2024)
Hardware Maintenance Service Description
(Effective 15 August 2024 - 6 November 2025)
Hardware Maintenance Product Limitations
(Effective 30 October 2024 - 6 January 2025)
Hardware Maintenance Product Limitations
(Effective 7 January 2025 - 8 April 2025)
Software Technical Support
(Effective 21 March 2025 - 23 September 2025)
Hardware Maintenance Product Limitations
(Effective 9 April 2025 - 27 May 2025)
Hardware Maintenance Product Limitations
(Effective 28 May 2025 - 8 July 2025)
Hardware Maintenance Product Limitations
(Effective 9 July 2025 - 23 September 2025)
Hardware Maintenance Service Product Details
(Effective 24 September 2025 - 19 January 2026)
ParkView Performance Insights
(Effective 24 September 2025 - 19 January 2026)
Software Technical Support
(Effective 24 September 2025 - 19 January 2026)
ParkView Automated Support
(Effective 13 October 2025 - 19 January 2026)
Hardware Maintenance Service Description
(Effective 7 November 2025 - 19 January 2026)
Hardware Maintenance Service Description
(Effective 20 January 2026 - 17 February 2026)
Hardware Maintenance Service Product Details
(Effective 20 January 2026 - 17 February 2026)
Hardware Maintenance Service Description
(Effective 18 February 2026 - 20 April 2026)
Hardware Maintenance Service Product Details
(Effective 18 February 2026 - 31 August 2026)
Hardware Maintenance Service Description
(Effective 21 April 2026 - 31 August 2026)
Hardware Maintenance Service Description
(Effective 1 September 2026 - 23 September 2026)
Software Technical Support
Software Technical Support Service Description
(Effective 21 March 2025 - 23 September 2025)
Software Technical Support Service Description
(Effective 24 September 2025 - 19 January 2026)
Software Technical Support Product Boundaries
(Effective 20 January 2026 - 20 April 2026)
Software Technical Support Product Boundaries
(Effective 21 April 2026 - 23 June 2026)
Software Technical Support Product Boundaries
(Effective 24 June 2026 - 31 August 2026)
Software
Entuity End User License Agreement
(Effective 7 February 2024 - 19 January 2026)
StorFirst End User License Agreement
(Effective 7 January 2025 - 20 March 2025)
StorFirst End User License Agreement
(Effective 21 March 2025 - 19 January 2026)
Channel
Channel Partner/Reseller Agreement
(Effective 20 January 2026 - 5 May 2026)
Channel Partner/Reseller Agreement
(Effective 6 May 2026 - 3 June 2026)
日本語
Your contract with Park Place Technologies consists of your Order Schedule and the service descriptions, agreements and terms below that are referenced in your Order Schedule, unless otherwise agreed in writing by the parties.
General Terms and Conditions
General Terms and Conditions
(Effective 24 April 2026)
Hardware Maintenance Services
Hardware Maintenance Service Description
(Effective 29 September 2026)
- Parts Tech and/or Labor (including Return to Service, Immersion and Consignment)
- First Call
- On Site Spares
Hardware Maintenance Service Product Details
(Effective 15 September 2026)
ParkView Automated Support
(Effective 20 January 2026)
ParkView Performance Insights
(Effective 20 January 2026)
Software Technical Support
(Effective 20 January 2026)
Security Services
Vulnerability Assessment for VMware
(Effective 25 February 2026)
Software Technical Support
Software Technical Support
(Effective 20 January 2026)
Software Technical Support Product Boundaries
(Effective 25 September 2026)
Microsoft Core Support Services
(Effective 20 January 2026)
Software
Entuity End User License Agreement
(Effective 20 January 2026)
Entuity Training Services Description
(Effective 25 February 2026)
Entuity Quick Start Service Description
(Effective 15 September 2026)
Entuity Premium Support Services Description
(Effective 25 February 2026)
StorFirst End User License Agreement
(Effective 20 January 2026)
ParkView Asset Intelligence Service Description
(Effective 22 September 2026)
Infrastructure Managed Services
Park Place Technologies offers comprehensive Infrastructure Managed Services, including Base, Plus and Full offerings. Please contact your Account Representative to learn more.
Cloud Services
Park Place Technologies offers hybrid multi-cloud services. Please contact your Account Representative to learn more.
Channel
Channel Partner/Reseller Agreement
(Effective 4 June 2026)
Archive
General Terms and Conditions
General Terms and Conditions for Purchase of Services
(Effective 7 February 2024 - 26 February 2024)
General Terms and Conditions for Purchase of Services
(Effective 26 June 2024 - 18 August 2024)
General Terms and Conditions for Purchase of Services
(Effective 19 August 2024 - 17 October 2024)
General Terms and Conditions for Purchase of Services
(Effective 18 October 2024 - 12 November 2024)
General Terms and Conditions for Purchase of Services
(Effective 13 November 2024 - 18 March 2025)
General Terms and Conditions for Purchase of Services
(Effective 19 March 2025 - 14 April 2025)
General Terms and Conditions for Purchase of Services
(Effective 15 April 2025 - 7 August 2025)
General Terms and Conditions for Purchase of Services
(Effective 8 August 2025 - 20 November 2025)
General Terms and Conditions
(Effective 10 November 2025 - 19 January 2026)
General Terms and Conditions
(Effective 20 January 2026 - 26 January 2026)
General Terms and Conditions
(Effective 27 January 2026 - 23 April 2026)
Hardware Maintenance Services
Hardware Maintenance Service Description
(Effective 21 March 2024 - 6 May 2024)
Hardware Maintenance Product Limitations
(Effective 21 March 2024 - 17 April 2024)
Hardware Maintenance Product Limitations
(Effective 18 April 2024 - 6 June 2024)
Hardware Maintenance Service Description
(Effective 7 May 2024 - 21 May 2024)
Hardware Maintenance Service Description
(Effective 22 May 2024 - 18 August 2024)
Hardware Maintenance Product Limitations
(Effective 7 June 2024 - 30 June 2024)
Hardware Maintenance Product Limitations
(Effective 1 July 2024 - 29 October 2024)
Hardware Maintenance Service Description
(Effective 19 August 2024 - 18 November 2025)
Hardware Maintenance Product Limitations
(Effective 23 October 2024 - 6 January 2025)
Hardware Maintenance Product Limitations
(Effective 7 January 2025 - 20 January 2025)
Hardware Maintenance Product Limitations
(Effective 21 January 2025 - 20 March 2025)
Hardware Maintenance Product Limitations
(Effective 19 March 2025 - 8 April 2025)
Software Technical Support
(Effective 21 March 2025 - 2 October 2025)
Hardware Maintenance Product Limitations
(Effective 9 April 2025 - 4 June 2025)
Hardware Maintenance Product Limitations
(Effective 5 June 2025 - 8 July 2025)
Hardware Maintenance Product Limitations
(Effective 9 July 2025 - 28 September 2025)
ParkView Performance Insights
(Effective 24 September 2025 - 19 January 2026)
Hardware Maintenance Service Product Details
(Effective 29 September 2025 - 19 January 2026)
Software Technical Support
(Effective 3 October 2025 - 19 January 2026)
ParkView Automated Support
(Effective 13 October 2025 - 19 January 2026)
Hardware Maintenance Service Description
(Effective 19 November 2025 - 19 January 2026)
Hardware Maintenance Service Description
(Effective 20 January 2026 - 23 February 2026)
Hardware Maintenance Service Product Details
(Effective 20 January 2026 - 24 February 2026)
Hardware Maintenance Service Description
(Effective 24 February 2026 - 21 April 2026)
Hardware Maintenance Service Product Details
(Effective 25 February 2026 - 14 September 2026)
Hardware Maintenance Service Description
(Effective 22 April 2026 - 14 September 2026)
Hardware Maintenance Service Description
(Effective 15 September 2026 - 28 September 2026)
Software Technical Support
Software Technical Support Service Description
(Effective 21 March 2025 - 2 October 2025)
Software Technical Support Service Description
(Effective 3 October 2025 - 19 January 2026)
Software Technical Support Product Boundaries
(Effective 20 January 2026 - 20 April 2026)
Software Technical Support Product Boundaries
(Effective 21 April 2026 - 24 September 2026)
Software
Entuity End User License Agreement
(Effective 7 February 2024 - 19 January 2026)
StorFirst End User License Agreement
(Effective 7 January 2025 - 20 March 2025)
StorFirst End User License Agreement
(Effective 21 March 2025 - 19 January 2026)
Channel
Channel Partner/Reseller Agreement
(Effective 20 January 2026 - 3 March 2026)
Channel Partner/Reseller Agreement
(Effective 4 March 2026 - 3 June 2026)
Português Brasileiro
Your contract with Park Place Technologies consists of your Order Schedule and the service descriptions, agreements and terms below that are referenced in your Order Schedule, unless otherwise agreed in writing by the parties.
General Terms and Conditions
General Terms and Conditions
(Effective 1 September 2026)
Hardware Maintenance Services
Hardware Maintenance Service Description
(Effective 24 September 2026)
- Parts Tech and/or Labor (including Return to Service, Immersion and Consignment)
- First Call
- On Site Spares
Hardware Maintenance Service Product Details
(Effective 1 September 2026)
ParkView Automated Support
(Effective 20 January 2026)
ParkView Performance Insights
(Effective 20 January 2026)
Software Technical Support
(Effective 20 January 2026)
Security Services
Vulnerability Assessment for VMware
(Effective 18 February 2026)
Software Technical Support
Software Technical Support
(Effective 20 January 2026)
Software Technical Support Product Boundaries
(Effective 1 September 2026)
Microsoft Core Support Services
(Effective 20 January 2026)
Software
Entuity End User License Agreement
(Effective 20 January 2026)
Entuity Training Services Description
(Effective 18 February 2026)
Entuity Premium Support Services Description
(Effective 18 February 2026)
Entuity Quick Start Service Description
(Effective 14 September 2026)
StorFirst End User License Agreement
(Effective 20 January 2026)
ParkView Asset Intelligence Service Description
(Effective 20 August 2026)
Infrastructure Managed Services
Park Place Technologies offers comprehensive Infrastructure Managed Services, including Base, Plus and Full offerings. Please contact your Account Representative to learn more.
Cloud Services
Park Place Technologies offers hybrid multi-cloud services. Please contact your Account Representative to learn more.
Channel
Channel Partner/Reseller Agreement
(Effective 4 June 2026)
Archive
General Terms and Conditions
General Terms and Conditions for Purchase of Services
(Effective 26 June 2024 - 22 August 2024)
General Terms and Conditions for Purchase of Services
(Effective 23 August 2024 - 29 October 2024)
General Terms and Conditions for Purchase of Services
(Effective 30 October 2024 - 12 November 2024)
General Terms and Conditions for Purchase of Services
(Effective 13 November 2024 - 18 March 2025)
General Terms and Conditions for Purchase of Services
(Effective 19 March 2025 - 8 April 2025)
General Terms and Conditions
(Effective 8 November 2025 - 19 January 2026)
General Terms and Conditions
(Effective 20 January 2026 - 21 April 2026)
Hardware Maintenance Services
Hardware Maintenance Service Description
(Effective 21 March 2024 - 21 May 2024)
Hardware Maintenance Product Limitations
(Effective 21 March 2024 - 17 April 2024)
Hardware Maintenance Product Limitations
(Effective 18 April 2024 - 6 June 2024)
Hardware Maintenance Service Description
(Effective 22 May 2024 - 14 August 2024)
Hardware Maintenance Product Limitations
(Effective 7 June 2024 - 30 June 2024)
Hardware Maintenance Product Limitations
(Effective 1 July 2024 - 29 October 2024)
Hardware Maintenance Service Description
(Effective 15 August 2024 - 6 November 2025)
Hardware Maintenance Product Limitations
(Effective 30 October 2024 - 6 January 2025)
Hardware Maintenance Product Limitations
(Effective 7 January 2025 - 8 April 2025)
Software Technical Support
(Effective 21 March 2025 - 23 September 2025)
Hardware Maintenance Product Limitations
(Effective 9 April 2025 - 27 May 2025)
Hardware Maintenance Product Limitations
(Effective 28 May 2025 - 8 July 2025)
Hardware Maintenance Product Limitations
(Effective 9 July 2025 - 23 September 2025)
Hardware Maintenance Service Product Details
(Effective 24 September 2025 - 19 January 2026)
ParkView Performance Insights
(Effective 24 September 2025 - 19 January 2026)
Software Technical Support
(Effective 24 September 2025 - 19 January 2026)
ParkView Automated Support
(Effective 13 October 2025 - 19 January 2026)
Hardware Maintenance Service Description
(Effective 7 November 2025 - 19 January 2026)
Hardware Maintenance Service Description
(Effective 20 January 2026 - 17 February 2026)
Hardware Maintenance Service Product Details
(Effective 20 January 2026 - 17 February 2026)
Hardware Maintenance Service Description
(Effective 18 February 2026 - 20 April 2026)
Hardware Maintenance Service Product Details
(Effective 18 February 2026 - 31 August 2026)
Hardware Maintenance Service Description
(Effective 21 April 2026 - 31 August 2026)
Hardware Maintenance Service Description
(Effective 21 April 2026 - 23 September 2026)
Software Technical Support
Software Technical Support Service Description
(Effective 21 March 2025 - 23 September 2025)
Software Technical Support Service Description
(Effective 24 September 2025 - 19 January 2026)
Software Technical Support Product Boundaries
(Effective 20 January 2026 - 20 April 2026)
Software Technical Support Product Boundaries
(Effective 21 April 2026 - 23 June 2026)
Software Technical Support Product Boundaries
(Effective 24 June 2026 - 31 August 2026)
Software
Entuity End User License Agreement
(Effective 7 February 2024 - 19 January 2026)
StorFirst End User License Agreement
(Effective 7 January 2025 - 20 March 2025)
StorFirst End User License Agreement
(Effective 21 March 2025 - 19 January 2026)
Channel
Channel Partner/Reseller Agreement
(Effective 20 January 2026 - 5 May 2026)
Channel Partner/Reseller Agreement
(Effective 6 May 2026 - 3 June 2026)
Español
Your contract with Park Place Technologies consists of your Order Schedule and the service descriptions, agreements and terms below that are referenced in your Order Schedule, unless otherwise agreed in writing by the parties.
General Terms and Conditions
General Terms and Conditions
(Effective 1 September 2026)
Hardware Maintenance Services
Hardware Maintenance Service Description
(Effective 24 September 2026)
- Parts Tech and/or Labor (including Return to Service, Immersion and Consignment)
- First Call
- On Site Spares
Hardware Maintenance Service Product Details
(Effective 1 September 2026)
ParkView Automated Support
(Effective 20 January 2026)
ParkView Performance Insights
(Effective 20 January 2026)
Software Technical Support
(Effective 20 January 2026)
Security Services
Vulnerability Assessment for VMware
(Effective 18 February 2026)
Software Technical Support
Software Technical Support
(Effective 20 January 2026)
Software Technical Support Product Boundaries
(Effective 1 September 2026)
Microsoft Core Support Services
(Effective 20 January 2026)
Software
Entuity End User License Agreement
(Effective 20 January 2026)
Entuity Training Services Description
(Effective 18 February 2026)
Entuity Premium Support Services Description
(Effective 18 February 2026)
Entuity Quick Start Service Description
(Effective 14 September 2026)
StorFirst End User License Agreement
(Effective 20 January 2026)
ParkView Asset Intelligence Service Description
(Effective 20 August 2026)
Infrastructure Managed Services
Park Place Technologies offers comprehensive Infrastructure Managed Services, including Base, Plus and Full offerings. Please contact your Account Representative to learn more.
Cloud Services
Park Place Technologies offers hybrid multi-cloud services. Please contact your Account Representative to learn more.
Channel
Channel Partner/Reseller Agreement
(Effective 4 June 2026)
Archive
General Terms and Conditions
General Terms and Conditions for Purchase of Services
(Effective 26 June 2024 - 22 August 2024)
General Terms and Conditions for Purchase of Services
(Effective 23 August 2024 - 29 October 2024)
General Terms and Conditions for Purchase of Services
(Effective 30 October 2024 - 12 November 2024)
General Terms and Conditions for Purchase of Services
(Effective 13 November 2024 - 18 March 2025)
General Terms and Conditions for Purchase of Services
(Effective 19 March 2025 - 8 April 2025)
General Terms and Conditions for Purchase of Services
(Effective 9 April 2025 - 9 November 2025)
General Terms and Conditions
(Effective 8 November 2025 - 19 January 2026)
General Terms and Conditions
(Effective 20 January 2026 - 21 April 2026)
Hardware Maintenance Services
Hardware Maintenance Service Description
(Effective 21 March 2024 - 21 May 2024)
Hardware Maintenance Product Limitations
(Effective 21 March 2024 - 17 April 2024)
Hardware Maintenance Product Limitations
(Effective 18 April 2024 - 6 June 2024)
Hardware Maintenance Service Description
(Effective 22 May 2024 - 14 August 2024)
Hardware Maintenance Product Limitations
(Effective 7 June 2024 - 30 June 2024)
Hardware Maintenance Product Limitations
(Effective 1 July 2024 - 29 October 2024)
Hardware Maintenance Service Description
(Effective 15 August 2024 - 6 November 2025)
Hardware Maintenance Product Limitations
(Effective 30 October 2024 - 6 January 2025)
Hardware Maintenance Product Limitations
(Effective 7 January 2025 - 8 April 2025)
Software Technical Support
(Effective 21 March 2025 - 23 September 2025)
Hardware Maintenance Product Limitations
(Effective 9 April 2025 - 27 May 2025)
Hardware Maintenance Product Limitations
(Effective 28 May 2025 - 8 July 2025)
Hardware Maintenance Product Limitations
(Effective 9 July 2025 - 23 September 2025)
Hardware Maintenance Service Product Details
(Effective 24 September 2025 - 19 January 2026)
ParkView Performance Insights
(Effective 24 September 2025 - 19 January 2026)
Software Technical Support
(Effective 24 September 2025 - 19 January 2026)
ParkView Automated Support
(Effective 13 October 2025 - 19 January 2026)
Hardware Maintenance Service Description
(Effective 7 November 2025 - 19 January 2026)
Hardware Maintenance Service Description
(Effective 20 January 2026 - 17 February 2026)
Hardware Maintenance Service Product Details
(Effective 20 January 2026 - 17 February 2026)
Hardware Maintenance Service Description
(Effective 18 February 2026 - 20 April 2026)
Hardware Maintenance Service Product Details
(Effective 18 February 2026 - 31 August 2026)
Hardware Maintenance Service Description
(Effective 21 April 2026 - 31 August 2026)
Hardware Maintenance Service Description
(Effective 1 September 2026 - 23 September 2026)
Software Technical Support
Software Technical Support Service Description
(Effective 21 March 2025 - 23 September 2025)
Software Technical Support Service Description
(Effective 24 September 2025 - 19 January 2026)
Software Technical Support Product Boundaries
(Effective 20 January 2026 - 20 April 2026)
Software Technical Support Product Boundaries
(Effective 21 April 2026 - 23 June 2026)
Software Technical Support Product Boundaries
(Effective 24 June 2026 - 31 August 2026)
Software
Entuity End User License Agreement
(Effective 7 February 2024 - 19 January 2026)
StorFirst End User License Agreement
(Effective 7 January 2025 - 20 March 2025)
StorFirst End User License Agreement
(Effective 21 March 2025 - 19 January 2026)
Channel
Channel Partner/Reseller Agreement
(Effective 20 January 2026 - 5 May 2026)
Channel Partner/Reseller Agreement
(Effective 6 May 2026 - 3 June 2026)
Italian
Your contract with Park Place Technologies consists of your Order Schedule and the service descriptions, agreements and terms below that are referenced in your Order Schedule, unless otherwise agreed in writing by the parties.
General Terms and Conditions
General Terms and Conditions
(Effective 21 April 2026)
Hardware Maintenance Services
Hardware Maintenance Service Description
(Effective 24 September 2026)
- Parts Tech and/or Labor (including Return to Service, Immersion and Consignment)
- First Call
- On Site Spares
Hardware Maintenance Service Product Details
(Effective 1 September 2026)
ParkView Automated Support
(Effective 20 January 2026)
ParkView Performance Insights
(Effective 20 January 2026)
Software Technical Support
(Effective 20 January 2026)
Security Services
Vulnerability Assessment for VMware
(Effective 18 February 2026)
Software Technical Support
Software Technical Support
(Effective 20 January 2026)
Software Technical Support Product Boundaries
(Effective 1 September 2026)
Microsoft Core Support Services
(Effective 20 January 2026)
Software
Entuity End User License Agreement
(Effective 20 January 2026)
Entuity Training Services Description
(Effective 18 February 2026)
Entuity Premium Support Services Description
(Effective 18 February 2026)
Entuity Quick Start Service Description
(Effective 14 September 2026)
StorFirst End User License Agreement
(Effective 20 January 2026)
ParkView Asset Intelligence Service Description
(Effective 20 August 2026)
Infrastructure Managed Services
Park Place Technologies offers comprehensive Infrastructure Managed Services, including Base, Plus and Full offerings. Please contact your Account Representative to learn more.
Cloud Services
Park Place Technologies offers hybrid multi-cloud services. Please contact your Account Representative to learn more.
Channel
Channel Partner/Reseller Agreement
(Effective 4 June 2026)
Archive
General Terms and Conditions
General Terms and Conditions
(Effective 20 January 2026 - 21 April 2026)
Hardware Maintenance Services
Hardware Maintenance Service Description
(Effective 20 January 2026 - 17 February 2026)
Hardware Maintenance Service Product Details
(Effective 20 January 2026 - 17 February 2026)
Hardware Maintenance Service Description
(Effective 18 February 2026 - 20 April 2026)
Hardware Maintenance Service Product Details
(Effective 18 February 2026 - 31 August 2026)
Hardware Maintenance Service Description
(Effective 21 April 2026 - 31 August 2026)
Hardware Maintenance Service Description
(Effective 1 September 2026 - 23 September 2026)
Software Technical Support
Software Technical Support Product Boundaries
(Effective 20 January 2026 - 20 April 2026)
Software Technical Support Product Boundaries
(Effective 21 April 2026 - 23 June 2026)
Software Technical Support Product Boundaries
(Effective 24 June 2026 - 31 August 2026)
Channel
Channel Partner/Reseller Agreement
(Effective 20 January 2026 - 5 May 2026)
Channel Partner/Reseller Agreement
(Effective 6 May 2026 - 3 June 2026)