Network Support Services

Network Hardware Support

Whether it’s your wireless access point, fiber channel switch, or network director that has reached the end of its initial warranty, Park Place Technologies provides world-class support and maintenance for OEMs like Cisco, Brocade and HP.

Park Place supports the following OEMs for network hardware and more:

We support the following devices:

garnter qoute

“TPM may enable the safe extension of services lives of installed storage arrays, make changing storage vendors easier, and provide leverage when negotiating infrastructure refreshes with incumbent vendors.”

Customizable Service Levels

Adjust service levels or add and delete equipment from your Network Support Services contract at any time.

    7 x 24 x 4
  • 24 hours a day, 7 days a week
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    5 x 9 x 4
  • 8:00 AM to 5:00 PM, Monday through Friday
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    Next Day
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) the following business day after customer contact

Plus, leverage our global support network as part of every plan

See a complete list of our service locations ►

Over 110 stocking locations
Customers in over 70 countries
Over 126,000 parts
Direct access to an engineer within 4 hours from your location

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