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Dell warranty support being done on servers

Third Party Dell Warranty Extension

Get a Dell server warranty from Park Place Technologies, a trusted third-party provider.
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Get a Dell Extended Warranty... Even After EOSL

Park Place Technologies can help maintain your server, storage, and networking equipment past its pre-defined Dell warranty or end of service life date and get direct access to our technical support. Third party Dell warranty coverage ranges from basic hardware support to comprehensive on-site assistance. Additionally, extended warranty plans and technical expertise are encouraged to ensure your Dell infrastructure remains reliable and well-maintained throughout it’s lifespan.

With Park Place Technologies, you can maintain your Dell storage equipment past its warranty or
Dell end of life.

Dell Warranty Support for Popular Devices

Park Place allows you to extend the life of your Dell data center and networking hardware by providing world-class service and support that includes our fast and responsive 24/7 domestic call center. When the OEM discontinues Dell warranty support, we are here to help extend the useful life of your equipment. Park Place supports the following Dell devices:
woman explaining Dell server warranty on headset

Flexible Service Levels

Park Place allows you to extend the life of your data center and networking hardware by providing world-class Dell warranty extensions that include our fast and responsive 24/7 domestic call center. Park Place supports the following Dell devices:

  • 24 hours a day, 7 days a week
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact

A Portal in Your Pocket

The first of its kind in the third party hardware maintenance category, PPTechMobile brings the self-service convenience of our customer portal (Central Park) right to your mobile devices.

Features:

  • Submit, edit and view incidents
  • Monitor escalation processes
  • Access all contracted assets
  • In order to use PPTechMobile, customers will first need to register for Central Park. Register here.
woman explaining Dell server warranty on headset

Flexible Service Levels

Park Place allows you to extend the life of your data center and networking hardware by providing world-class Dell warranty extensions that include our fast and responsive 24/7 domestic call center. Park Place supports the following Dell devices:

  • 24 hours a day, 7 days a week
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact

A Portal in Your Pocket

The first of its kind in the third party hardware maintenance category, PPTechMobile brings the self-service convenience of our customer portal (Central Park) right to your mobile devices.

Features:

  • Submit, edit and view incidents
  • Monitor escalation processes
  • Access all contracted assets
  • In order to use PPTechMobile, customers will first need to register for Central Park. Register here.

Engineer Expertise

We employ a comprehensive team of field service and advanced L3 engineers that have an average of 15+ years of direct OEM experience with server, storage, and switch hardware. These teams are located in cities around the world and can be on-site at your facility within 4 hours. That’s professional Dell server support or storage device maintenance whenever you need it, wherever your storage hardware is located.
  • 600+
    Global Professionals
  • 15+
    Years Average Experience
  • 150K+
    Service Calls in 2021
Park Place Technologies Service Locations Map

Central Park Customer Portal

View all your assets and solve any issue with greater efficiency and improved response times. Central Park provides a single pane of glass that allows you to:
  • Get real-time visibility for all events
  • Submit a ticket
  • View open/closed tickets
  • View all active Park Place contracts
  • View all assets under contract (active or inactive)
  • Add equipment
  • Add, update, enable, and disable technical contacts per location
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