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Dell PowerEdge Support & Maintenance

Receive Dell PowerEdge server support from a global leader.
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Dell PowerEdge Server Support for Less

Dell PowerEdge servers are engineered for intelligent automation, cyber-resilient security, and scalable performance, powering everything from virtualization and cloud-scale deployments to high-performance computing and AI workloads. With tools like iDRAC, OpenManage, and APEX AIOps, they streamline deployment, enhance visibility, and enable predictive issue resolution. But when OEM support expires, maintaining these mission-critical systems can become costly and complex, but once your systems appear on the Dell PowerEdge end of life list, OEM support starts to get expensive.

That’s where Park Place Technologies steps in.

We deliver third party Dell PowerEdge support designed to extend hardware life, optimize performance, and keep costs under control. Our global team of certified engineers provides rapid response, proactive maintenance, and intelligent service integrations to help prevent downtime and avoid premature upgrades, all while saving 40% vs an OEM contract.

Looking for a Dell PowerEdge extended warranty? With over 600 field engineers and 900+ parts depots in over 180 countries, Park Place ensures your PowerEdge servers remain operational, long after OEM support stops.

Supported Dell PowerEdge Servers

As your devices approach their Dell end of life dates, Park Place Technologies stands ready to provide expert 3rd party server maintenance services.
    • Dell PowerEdge Rackmount Servers up to 17th Gen
    • Dell PowerEdge XE Servers (Up to 15th Gen)
    • Dell PowerEdge Blade Servers up to 16th Gen
    • Dell PowerEdge Tower Servers up to 16th Gen

The Leader in 3rd Party Dell PowerEdge Support

We know you have options. See what sets us apart from the rest.
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Major Cost Savings:

Dell PowerEdge maintenance at 30-40% less than the OEM

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First-Time Fix™ Guarantee:

Your hardware is fixed the first time, every time.

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Fully Automated Maintenance:

ParkView Automated Support™ automates ticketing, triaging, dispatching to maximize uptime for your critical systems.

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Extend the Life of Your PowerEdge Servers:

Hardware support for years after the PowerEdge end of life date.

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Worldwide Support in 170 Languages:

Dell PowerEdge maintenance, anytime, anywhere.

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Intuitive Customer Portal:

Easily monitor status of tickets & contact customer support with our easy-to-use portal.

Dell PowerEdge support via a Global Partner

With more engineers & parts locations than any other provider, Park Place stands as the leader in third party hardware support.
  • ~180
    Countries serviced
  • 900+
    Spare parts locations
  • 21,500+
    Current customers supported

Engineer Expertise

We employ a veteran team of advanced L3 and field service engineers that have over 15 years of direct OEM experience with server hardware on average. These Dell PowerEdge support teams are located in cities globally and can be on-site at your facility within 4 hours. That’s professional support whenever you need it, wherever your server hardware is located.
  • 600+
    Global Engineers
  • 15+
    Years Average Experience
  • 150K+
    Service Calls in 2024

SLAs to Suit your Needs

With a global network of over 600 expert field engineers across 180+ countries, we deliver on our promises wherever you operate. Our commitment to meeting service level agreements (SLAs) means you get the parts and service you need, precisely when you need them.

No delays. No exceptions. Just reliable Dell PowerEdge maintenance anytime, anywhere.

7x24x4

Our most responsive level of support – giving you peace of mind for your mission-critical systems. 24 hours per day, 7 days a week, including holidays. Engineer on site (if needed) in 4 hours or less. Ideal for clients who require urgent PowerEdge repair services to minimize downtime.

  • Zero downtime, 24/7 peace of mind
  • Rapid 4-hour response, holidays included, on-site if needed
  • Perfect for mission-critical operations
5x9x4

Reliable support during business hours for your essential systems. Available Monday through Friday, 8AM to 5PM (excluding holidays), with an expert engineer on site (if needed) within 4 hours.

  • Fast work-week support.
  • Quick 4-hour help, on-site if needed.
  • Efficient for essential operations.
5x9xNBD

Cost-effective third party Dell PowerEdge maintenance & support for non-urgent issues. Available Monday through Friday, 8AM to 5PM (excluding holidays), with next business day onsite response and parts delivery when the call is placed before 5:00PM local time.

  • Budget-friendly for non-urgent needs.
  • Next business day assistance guaranteed, on-site if needed.
  • Ideal for steady, daytime operations.