ParkViewTM is a revolutionary new remote service that can be fully integrated with Park Place maintenance plans. ParkView proactively identifies hardware faults 24/7 and significantly improves the speed and accuracy of problem resolution. If you’re looking to maximize uptime, ParkView is a game changer with plenty of upside.
ParkView proactively identifies hardware faults 24/7, enabling you and your staff to focus on more big-picture IT initiatives.
Once a fault is detected, ParkView instantly self-creates a ticket that contains your company info, machine type, asset serial number, part number and fault description.
More informed alerts result in better-prepared responses and a greater percentage of first-time fixes. And ultimately, that means you’re back up a lot sooner.
ParkView is packaged as a value-added service* and includes a consultative on-site implementation with your IT staff. Security features are set up based on each customer’s individual security requirements and all customers have web portal access to the status, events and inventories of connected systems.
ParkView proactively identifies faults 24/7 without the need for customer action of any kind.
More informed alerts results in better-prepared responses and a greater percentage of first-time fixes.
ParkView supports all storage, server and networking equipment and all OEM vendors currently supported by Park Place Technologies.
Once a fault is detected, ParkView instantly self-creates a ticket for immediate repairs.
We set up security features based on each customer’s individual security requirements, and we ensure that non-public data is never accessed or transmitted.
ParkView is packaged as a value- add service for supported storage systems and includes a consultative implementation with your IT staff.
Each generated ticket includes machine type, asset serial number, part number and fault description.
Automated detection and ticket creation enables your IT staff to focus on other data center priorities.
Customers will have both online and mobile access to data center hardware status, events and inventories.