What is ParkView proactive maintenance?

Automatic fault detection

ParkView proactively identifies hardware faults 24/7, enabling you and your staff to focus on more big-picture IT initiatives.

Faster, more informed responses

Once a fault is detected, ParkView instantly self-creates a ticket that contains your company info, machine type, asset serial number, part number and fault description.

Fixed right the first time

More informed alerts result in better-prepared responses and a greater percentage of first-time fixes. And ultimately, that means you’re back up a lot sooner.

What Devices Does ParkView Support

An ever growing library of equipment:

Dell EMC
Celerra
CLARiiON
Data Domain
EqualLogic
Isilon
PowerEdge
PowerVault
RecoverPoint
VNX
IBM
DS Array
nSeries
StorWize
xSeries
TS3xxx Tape
TL35xx Tape
HP
3par
EVA
MSA / P2000
ProLiant & BladeSystem
UX Integrity
Cisco
UCS Blades/Chassis
Ethernet Switches/Routers
SAN Switches
SAN Directors
Access Points
Fabric
Ethernet
Brocade
Fabric
Ethernet
SAN Switches
SAN Directors (DCX)
NetApp
FAS Series
V-Series
Quantum
Scaler i2000
Scaler i6000
F5
Big IP
Lenovo
xSeries

Don’t see your equipment above? Fill out the form and we’ll let you know when it’s available.

Park Place Technologies Partners With BMC

 

Key Features

Proactive fault protection

ParkView proactively identifies faults 24/7 without the need for customer action of any kind.

Faster first-time fixes

More informed alerts results in better-prepared responses and a greater percentage of first-time fixes.

Fully supported

ParkView supports all storage, server and networking equipment and all OEM vendors currently supported by Park Place Technologies.

Faster response and resolution times

Once a fault is detected, ParkView instantly self-creates a ticket for immediate repairs.

Extremely secure

We set up security features based on each customer’s individual security requirements, and we ensure that non-public data is never accessed or transmitted.

Easy implementation

ParkView is packaged as a value- add service for supported storage systems and includes a consultative implementation with your IT staff.

Accurate part identification

Each generated ticket includes machine type, asset serial number, part number and fault description.

Non-disruptive

Automated detection and ticket creation enables your IT staff to focus on other data center priorities.

Full visibility

Customers will have both online and mobile access to data center hardware status, events and inventories.

ParkView™ is Proven Time and Money Saver for Cincinnati Bell

In its first year since adopting ParkView™, a service that proactively detects faults in storage, server and networking hardware, Cincinnati Bell has seen demonstrable savings of time and money. “We are saving over 8 hours per week by not having to travel to data centers and check on hardware,” said Robert Kruthaupt, Cincinnati Bell’s Senior Technology Team Leader. “This does not include the wear and tear for the vehicle savings.” Learn more about the impact ParkView has had on Cincinnati Bell’s data center operations.