Server Support Services

Server Hardware Support

Park Place Technologies offers global service and support for data center server equipment for OEMs like Dell, IBM and HP. With expertise in both x86 and UNIX environments, you will receive the attention you need to keep your server equipment up and running. Along with server support, Park Place can also provide assistance with basic and enhanced OS support for select operating systems.

Park Place supports the following OEMs for server hardware and more:

We support the following devices:

garnter qoute

“TPM may enable the safe extension of services lives of installed storage arrays, make changing storage vendors easier, and provide leverage when negotiating infrastructure refreshes with incumbent vendors.”

Customizable Service Levels

Adjust service levels or add and delete equipment from your Server Support Services contract at any time.

    7 x 24 x 4
  • 24 hours a day, 7 days a week
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    5 x 8 x 4
  • 8:00 AM to 5:00 PM, Monday through Friday
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    Next Day
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) the following business day after customer contact

Leverage our global support network as part of every plan

See a complete list of our service locations ►

Over 110 stocking locations
Customers in over 70 countries
Over 126,000 parts
Direct access to an engineer within 4 hours from your location

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