Field Service & Advanced Engineering

Get immediate access to field service & advanced engineers

As an IT professional, your main priority is maintaining your organization’s hardware equipment for maximum uptime. In order to do this, you rely on an efficient service delivery and customer experience. No matter where or the time of day, Park Place Technologies offers you instantaneous response from our domestic support center, and immediate incident escalation to our team of field and advanced engineers so that you can get the support and service you need to help keep your equipment up and running.

Park Place Technologies employs a comprehensive team of field service and advanced engineers that have, on average, 15+ years of direct OEM experience. These engineers are located in cities around the world and within a 4 hour radius, so that there is support wherever your hardware equipment is located.

"I would rate Park Place at 100%. I work with EMC, IBM, Symantec, Cisco, HP, and Oracle equipment on a daily basis. Park Place provides great hardware support."
Chandra Goda
Sr. Unix/Storage Administrator, Hughes Network Systems