Get Started
man providing Dell EMC data domain maintenance in data center

IBM zSeries & System Z Mainframe Support & Maintenance

Expert guidance, innovative solutions, and advanced support tools that ensure the highest quality of service.
Home » Third Party Maintenance » IBM Maintenance » IBM zSeries Mainframe Support & Maintenance

World-Class IBM Mainframe Support & Maintenance

Mainframe computers are the backbone of many data centers storing mission critical applications and important data for industries including banking, finance, health care, insurance, and government. But what happens when these complex devices or their operating systems reach their end of service life milestones? IBM Mainframe support with the OEM might still be an option – but often comes at a high cost.

Forthcoming EOSL zSeries Models

IBM z13 (2964-N96)         12/31/2024
IBM z13 (2964-N63)         12/31/2024
IBM z13 (2964-N30)         12/31/2024
IBM z13 (2964-NE1)         12/31/2024
IBM z13 (2964-NC9)         12/31/2024
IBM z13 (2965-N20)         12/31/2024
IBM z13 (2965-N10)         12/31/2024
IBM z13 (2965-L20)         12/31/2024
IBM z13 (2965-L10)         12/31/2024

Complete the form for your zSeries mainframe support quote.

Park Place Technologies’ support for zSeries and System Z mainframes provides you with an independent support option for post-warranty mainframes and their operating systems – from standard break-fix maintenance to advanced engineering support.

Get Your zSeries Maintenance Quote Today!

Supported IBM zSeries Models

Park Place Technologies, an expert in server hardware maintenance and IBM support, covers a wide selection of hardware, including select zSeries Mainframes:
    • z15
    • z14
    • z13s
    • z13
    • z890
    • z900
    • zBC12
    • zEC12
    • z114
    • z196
    • z990
    • z14 zR1
    • zBC10
    • zEC10
    • zBC9
    • zEC9
    • z800
woman providing PowerMax maintenance support over headset

Automated Event Management

Receives service information (error code, part number, device location) from the machine’s hardware layer, and performs predictive analysis to determine cause of failure.

  • This information is processed and filtered into meaningful, “Service Required” tickets. These automatically generated tickets then initiate the preparation and dispatch of a field engineer.
  • This approach results in more first-time fixes.

Park Place’s monitoring solution is a hardware-layer monitoring tool only, and as such, has no access to customer data.

The sooner you switch, the more you’ll save!

Switching hardware support to Park Place after your initial warranty expires could save you 30-40% vs. renewing with the OEM

  • One partner to support your multi-OEM devices
  • Remote monitoring support
  • First-Time Fix™ Guarantee
  • Our service doesn’t have an expiration date. We’ll support your IT infrastructure as long as necessary.
woman providing PowerMax maintenance support over headset

Automated Event Management

Receives service information (error code, part number, device location) from the machine’s hardware layer, and performs predictive analysis to determine cause of failure.

  • This information is processed and filtered into meaningful, “Service Required” tickets. These automatically generated tickets then initiate the preparation and dispatch of a field engineer.
  • This approach results in more first-time fixes.

Park Place’s monitoring solution is a hardware-layer monitoring tool only, and as such, has no access to customer data.

The sooner you switch, the more you’ll save!

Switching hardware support to Park Place after your initial warranty expires could save you 30-40% vs. renewing with the OEM

  • One partner to support your multi-OEM devices
  • Remote monitoring support
  • First-Time Fix™ Guarantee
  • Our service doesn’t have an expiration date. We’ll support your IT infrastructure as long as necessary.

Engineer Expertise

We employ a robust team of field service and advanced L3 engineers that hold an average of 15+ years of direct OEM experience with all sorts of server, storage, and networking hardware. Our engineering teams live in cities around the world and can be on-site at your facility within 4 hours. That’s professional post-warranty IBM zSeries support wherever your data center hardware is located, whenever you need it.
  • 600+
    Global Professionals
  • 15+
    Years Average Experience
  • 150K+
    Service Calls in 2021
Park Place Technologies Service Locations Map
Cloud Migration Support with Park Place Technologies
Migrate and modernize your applications with Park Place. Partnering with us gives you access to the capabilities, expertise, and tools needed to get the job done - all while saving on your OS and legacy hardware support compared to the OEM. Have peace of mind knowing you will be covered if something goes wrong at any time during the modernization process.

Example Migration Timeline

Cloud migration strategies can be complex and take years to complete. With Park Place supporting your OS and legacy hardware, you can focus on the priorities at hand.

Central Park Customer Portal

View all your assets and solve any issue with improved response times and greater efficiency. Central Park provides a single pane of glass that allows you to:
  • Get real-time visibility for all events
  • Submit a ticket
  • View all active Park Place contracts
  • View open/closed tickets
  • View all assets under contract (active or inactive)
  • Add equipment
  • Add, update, enable, and disable technical contacts per location
Featured Case Studies
see all case studies
Featured Resources
see all resources