Dell Maintenance

Supported Dell Devices

Park Place allows you to extend the life of your Dell data center hardware by providing world-class service and support that includes our fast and responsive  24/7 domestic call center. Park Place supports the following Dell devices:

We support the following Dell devices:

  • Dell EqualLogic
  • Dell PowerVault
  • Dell EMC Devices
  • Dell Compellent
  • Dell PowerEdge (PE)
  • Dell PowerConnect
garnter qoute

“Customers will often switch to TPMs when the original warranty runs out rather than renew the OEM support contract due to significant increases in OEM postwarranty pricing. TPMs will support devices that are both postwarranty and post-end of service life (EOSL). This can provide organizations with flexibility to delay upgrade projects, especially when moving.”

Customizable Service Levels

Adjust service levels or add and delete equipment from your Dell Maintenance contract at any time.

    7 x 24 x 4
  • 24 hours a day, 7 days a week
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    5 x 9 x 4
  • 8:00 AM to 5:00 PM, Monday through Friday
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    Next Day
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) the following business day after customer contact

Plus, leverage our global support network as part of every plan

See a complete list of our service locations ►

Over 140 stocking locations
Customers in over 100 countries
Over 285,000 parts
Direct access to an engineer within 4 hours from your location

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