Third Party Maintenance

Premier Hardware Maintenance

Park Place Technologies maintenance and support set the standard for how the world’s largest data centers drive performance and value from critical IT infrastructures. Extend the useful life of your data center hardware for as long as you need it by providing unparalleled service and support for your organization’s storage, server, and networking hardware equipment needs. We integrate our Service First philosophy in every aspect of our business with your company. From our co-terminous service contracts to our field service engineer teams, and our responsive global Service Operations Center, our business is focused on redefining the service experience for you and your business’ data center hardware needs.

Customizable Service Levels

Adjust service levels or add and delete equipment from your Third Party Maintenance contract at any time.

    7 x 24 x 4
  • 24 hours a day, 7 days a week
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    5 x 8 x 4
  • 8:00 AM to 5:00 PM, Monday through Friday
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    Next Day
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) the following business day after customer contact

Leverage Park Place's Global Support Network

See a complete list of our service locations >
Over 1,800+ spare part
locations worldwide
Over 140+
countries served
397,000+
available parts
Direct engineer access
in under 4 hours