Put the Power of the World's Largest TPM to Work For You.

As the global leader in data center hardware maintenance, Park Place Technologies offers you more. More technical depth; more spare parts and stocking locations; more capabilities - and most importantly, more Uptime!

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More Technical Depth

  • The worlds largest team of field service engineers
  • Experts in data center storage, server and networking hardware support
  • Average 15+ years OEM experience
 

More Spare Parts and Stocking Locations

  • 1,115,000+ spare parts
  • Stored in 2,400+ stocking locations around the world, and around the corner

 

More Capabilities

  • The best in third party data center hardware maintenance (30-40% less than the OEM)
  • Automated hardware monitoring
  • Automated IT asset discovery services
  • IT infrastructure management services
  • Network Performance Monitoring software
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Save on your Data Center Maintenance

Storage

Whether it is located in your office-based IT infrastructure, data center, server room or virtual environment, we understand that your IT storage system continues to remain an important, mission-critical part of your IT infrastructure.

Server

With expertise in both x86 and UNIX environments, you will receive the attention you need to keep your server equipment up and running.

Network

As networks become increasingly complex, who is ensuring all of your systems are working correctly, and that your mission-critical servers continue to operate within their capacity limits?

We support and service a wide range of manufacturers

... and more

Engineer expertise

We employ a comprehensive team of badged field service and advanced L3 engineers that have an average of 15+ years of direct OEM experience with server hardware. These teams are located in cities around the world and can be on-site at your facility within 4 hours. That’s professional support whenever you need it, wherever your storage hardware is located.

Customizable Service Levels

Adjust service levels or add and delete equipment from your contract at any time.

7 x 24 x 4

5 x 9 x 4

Next Day

Automated Maintenance Process

ParkViewTM is a fully automated maintenance service that streamlines the hardware support process and helps data centers boost uptime. The old way of managing a data center is reactionary, time-consuming, costly and outdated. Whether you’re monitoring Storage, Server, or Network devices, ParkView reduces the number of touchpoints between you and a maintenance solution to two easy steps.

Proactive Maintenance

Proactive fault protection

ParkView proactively identifies faults 24/7 without the need for customer action of any kind.

Faster first-time fixes

More informed alerts results in better-prepared responses and a greater percentage of first-time fixes.

Fully supported

ParkView supports all storage, server and networking equipment and all OEM vendors currently supported by Park Place Technologies.

Full visibility

Customers will have both online and mobile access to data center hardware status, events and inventories.

ParkView Customer Experience

Global Support Delivery

ParkViewTM is a fully automated maintenance service that streamlines the hardware support process and helps data centers boost uptime. The old way of managing a data center is reactionary, time-consuming, costly and outdated. Whether you’re monitoring Storage, Server, or Network devices, ParkView reduces the number of touchpoints between you and a maintenance solution to two easy steps.

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COUNTRIES SUPPORTED
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SPARE PART LOCATIONS
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DATA CENTERS SUPPORTED
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ASSETS SUPPORTED

What our Customers are Saying

"Complete ownership of the issue. Proper diagnosis and expeditious shipping all resulted with me getting my server back up very quickly."
Linamar
North Carolina
"Impressive response time and system recovery. In fact, it was faster than the manufacturer's outsourced agent."
Agency for Science, Technology & Research
Singapore
"When our fisheries patrol boat had hardware issues, Park Place saved the day. The engineer arrived quickly, installed replacement parts and got us back up and running."
Marine Scotland
Scotland