EMC Storage Support & Maintenance

Supported EMC Devices

With over two decades of EMC storage maintenance experience, Park Place Technologies offers you the support and service you need to keep your EMC storage equipment for as long as you need it. Park Place Technologies supports the following EMC devices:

  • EMC VNX
  • EMC VNXe
  • EMC CLARiiON
  • EMC Celerra
  • EMC VMAX
  • EMC Connectrix
  • EMC Data Domain
  • EMC Isilon
  • EMC Symmetrix
  • EMC Virtual Tape Library
  • EMC RecoverPoint
Flexible service levels
Customize your service level by adding or removing equipment from your contract at any time.
    7 x 24 x 4
  • 24 hours a day, 7 days a week
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    5 x 9 x 4
  • 8:00 AM to 5:00 PM, Monday through Friday
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    Next Day
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) the following business day after customer contact

Plus, leverage our global support network as part of every plan

See a complete list of our service locations >
Over 160+ stocking
locations worldwide
Over 115
countries served
350,000+
available parts
Direct engineer access
in under 4 hours

What they're saying

""Customers will often switch to TPMs when the original warranty runs out rather than renew the OEM support contract due to significant increases in OEM postwarranty pricing. TPMs will support devices that are both postwarranty and post-end of service life (EOSL). This can provide organizations with flexibility to delay upgrade projects, especially when moving.""

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