EMC Storage Support & Maintenance

Supported EMC Devices

With over two decades of EMC storage maintenance experience, Park Place Technologies offers you the support and service you need to keep your EMC storage equipment for as long as you need it. Park Place Technologies supports the following EMC devices:

We support the following EMC devices:

  • EMC VNX
  • EMC VNXe
  • EMC CLARiiON
  • EMC Celerra
  • EMC VMAX
  • EMC Centera
  • EMC Connectrix
  • EMC Data Domain
  • EMC Isilon
  • EMC Symmetrix
  • EMC Virtual Tape Library
"The engineer worked with me on the phone to reboot my EMC equipment. He was great, smart and had awesome customer service skills. I always enjoy working with the Park Place team."
Mark Paglierani
Systems Administrator, Harvard University

Customizable Service Levels

Adjust service levels or add and delete equipment from your EMC Storage Support & Maintenance contract at any time.

    7 x 24 x 4
  • 24 hours a day, 7 days a week
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    5 x 9 x 4
  • 8:00 AM to 5:00 PM, Monday through Friday
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    Next Day
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) the following business day after customer contact

Plus, leverage our global support network as part of every plan

See a complete list of our service locations ►

Over 110 stocking locations
Customers in over 70 countries
Over 126,000 parts
Direct access to an engineer within 4 hours from your location

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